Restaurant Payments & POS
A restaurant POS should fit the way your team actually works.
Merchant Counselor helps restaurants evaluate point-of-sale, payment processing and the technology around the guest experience — from order entry to the final payment.
We start with the operation, not the software.
Different restaurant models need different systems.
Full Service
Keep service moving.
From the first order to the final tip, your POS should support the rhythm of the dining room.
- Tables, tabs & split checks
- Coursing & kitchen routing
- Handheld ordering & tips
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The right POS depends on the workflow.
What matters during service
A good POS should make the shift easier for the people running it.
- 01
Orders flow smoothly
From the table to the kitchen.
- 02
Staff can use it easily
Simple workflows and practical training.
- 03
Service stays connected
Reliable connectivity and accessible support.
Switching systems should solve a meaningful problem—and be worth the disruption.
Skip the heat. Keep the orders moving.
Online ordering should make life easier for your guests—and your team.
- Orders reach the team
- Pickup stays organized
- Payments stay connected
Look beyond the screen.
The POS is only part of the decision.
The payment agreement deserves a closer look.
- 01
Total cost
Software, processing and equipment.
- 02
The commitment
Contract length and hardware ownership.
- 03
Your options later
Integrations and flexibility to change.
For some restaurants, the commitment makes sense. For others, it could mean leaving money on the table.
1 AM. The printer stops. Who do you call?
Support
Call answered · 1 AM
Real support call
Illustrated recap
Press the feed button.
Nothing.
Try the power button.
It’s working!
Sometimes the fix is simple. Having someone to call makes the difference.
How Merchant Counselor helps.
Assess
Understand the restaurant model, current system, workflow, payment setup, network environment and pain points.
Advise
Compare appropriate POS and payment environments based on operational fit and trade-offs.
Implement
Help coordinate processing, equipment, configuration, installation, networking and transition when changes are needed.
Optimize
Continue evaluating the setup as menu, staffing, locations and technology needs evolve.
Thinking about changing your restaurant POS?
Start with what is not working.
You may not need a new POS. Let's identify what actually needs to change.
Tell us about your restaurant, your current system and what you want to improve.
We'll help determine whether the answer is a new POS, a smaller change or keeping what you already have.
No one-size-fits-all POS recommendation